Job Opportunities in United States

At The Ohio Masonic Communities, we pride ourselves on being the trusted partner to help people age respectfully and our employees are the key to this success. A fun, supportive, team-based work environment, we provide support to Browning Masonic Community in Waterville, Springfield Masonic Community in Springfield, and Western Reserve Masonic Community in Medina. With the help of The Ohio Masonic Communities Foundation and The Ohio Masonic Communities Resource Center, we emphasize using innovative technology to provide the best care possible. It’s why we won the 2022 Leading Age Ohio Innovation Award. If a community or staff member has an idea for something to make life better or work easier, we find a way to make it happen.

We want to take care of you as much as you support taking care of our community members. That’s why we offer competitive benefits including paying up to $5,000 a year for tuition so you can further your education and your career. We also understand that everybody goes through tough times, so our HOPE program provides financial assistance to employees in need.

Don’t let our name confuse you; you don’t need to be Masonic to live or work here. Our history is rooted in the Masonic values of service and charity, but that doesn’t mean we’re all Masons. In fact, many of our residents and employees aren’t!

We’re ready for you to join our team!:
Ohio Masonic Communities is the premier senior residential community serving three locations in Ohio. We are looking for an IT Professional with a proven track record of success and a strong background in customer service. This position will be onsite at our Springfield, OH campus. Travel to OMC Campuses as needed.:

Summary:

• Manage incoming tickets through phone, email, or ticketing system
• General problem solving on diverse list of applications, hardware, and networking systems
• Provide individual support on a case by case basis
• Manages onboarding and terminations of new and leaving employees
• General system administration using Active Directory and Office 365 Administration
• Coordinates, maintains, and inputs records in Active Directory, Office 365
• Works with IT Manager on in progress and upcoming projects
• Performs new hardware deployment and installations:

Qualifications:
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Bachelor’s degree in computer science or related field of study with five years of experience in the IT field preferred.

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Valid driver’s license required. Must be able to travel locally up to 25% of the time to other Company worksite locations as needed.

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The individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, spreadsheets, etc. This role requires an above-average knowledge of Microsoft Office. Familiarity with Health Care Systems and Customer Relationship Management (CRM) is preferred. Willingness to obtain additional IT certifications as dictated by the needs of the organization.

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Ability to respond to common inquiries or complaints and effectively present information to management. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, employees, staff, vendors, etc.:

Desired Requirements:

• Comp TIA A+
• Comp TIA Network+
• Cisco Certified Network Associate (CCNA)
• Information Technology Infrastructure Library (ITIL)
• Comp TIA Security+:

The Ohio Masonic Communities offer a full complement of benefits for those that qualify, including medical, dental and vision insurance, with many preventative drugs covered at 100%, 403(b) plan participation with a match, PTO, Life Insurance benefits and a generous $5,000 education assistance program, among others.:

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.:

After submitting your application, you will receive an email and text invitation from our trusted partner, Arena, to complete a brief 3-5 minute questionnaire. Please complete this step as part of your application, as it helps us learn more about you.: