Job Opportunities in United States
November 15, 2024
Foxys IT
Santa Clara
CONTRACT
IT Network Support - Freelancer - Santa Clara, CA (Sillicon Valley)
We are seeking skilled technicians that provide freelance IT Support. In this role, you will provide on-site support to our clients, addressing a range of IT issues and ensuring smooth network operations. This is a 100% freelance position with no fixed days or hours, allowing flexible scheduling based on client needs.
Key Responsibilities:
Job Type: Contract
Pay: From $50.00 per hour
Expected hours: 1 – 8 per week
Education:
Key Responsibilities:
- Provide on-site technical support for hardware and software issues, ensuring efficient resolution of technical problems to minimize downtime.
- Troubleshoot and resolve network-related issues, including connectivity problems, configuration challenges, and performance optimizations.
- Deliver smart hands support for clients' infrastructure, assisting with installations, upgrades, and hardware replacements as required.
- Maintain and support network infrastructure, including monitoring performance, implementing upgrades, and ensuring security protocols are followed.
- Document support activities and maintain accurate records of services rendered and issues resolved.
- Collaborate with clients to understand their IT needs and provide recommendations for improvements and upgrades.
- Assist clients with the installation and configuration of IT equipment, including servers, workstations, routers, and switches.
- Proven experience in IT support, with a strong focus on network support.
- Excellent problem-solving skills and the ability to work independently in a fast-paced environment.
- Relevant certifications (e.g., Comp TIA A+, Network+, Cisco Certified Network) are a requirement.
Job Type: Contract
Pay: From $50.00 per hour
Expected hours: 1 – 8 per week
Education:
- Associate (Preferred)
- IT support: 3 years (Required)
- Day Shift (Preferred)
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