November 7, 2024

Bowman Williams

Manassas

IT Helpdesk Support Tier II – MSP

Manassas, VA
$60,000 - $70,000

About

IT Helpdesk Support Tier II – MSP
The IT Helpdesk Support Tier II will be joining a well established Managed Service Provider who has been delivering IT solutions to the VA area for 15 years. We are collaborators who strive to build meaningful relationships and deliver custom IT Solutions to our client base. Our services include Managed Services, Professional Services, Cloud Services and Cyber Security.
Currently, we are seeking a IT Helpdesk Support Tier II to serve as an escalation point on the service desk for our clients. The IT Helpdesk Support Tier II will have the opportunity to work along side senior engineers to develop their skill set and move up internally.
IT Helpdesk Support Tier II (MSP) Required Experience:

3+ years experience with Windows Servers, M365, and Azure
MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
3+ years experience administering Active Directory and managing Group Policies.
Exceptional customer service and troubleshooting skills.
2+ years experience with Connect Wise preferred

IT Helpdesk Support Tier II (MSP) Benefits

Salary $60,000-$70,000
Healthcare coverage
401k+ company match
PTO

#SB222

Location

Manassas, VA

Salary

$60,000 - $70,000

About the Company

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.