Insurance Verification Specialist

November 7, 2024

Integrated Pain Associates

Killeen

Integrated Pain Associates is a fast-growing company that specializes in custom treatments that address the root causes of chronic pain, with the goal of reestablishing function in your everyday life. Our board-certified pain management doctors understand that no two patients are the same and our individually constructed treatment plans are holistic and multidisciplinary. We don’t just treat symptoms; we create a treatment plan that gets you back to doing everything you love free of pain.

Job Purpose
The primary function of the Insurance Verification Specialist position is to verify insurance eligibility before all scheduled appointments to determine how patient services will be rendered and paid while educating patients on their benefit information.

Duties and responsibilities

Maintains patient demographic information and data collection systems.
Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
Review patient deductibles and/or copay's and enter into the billing system Coordinate with front end regarding scheduling errors.
Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
Enter insurance referrals as needed Answers questions from patients, clerical staff and insurance companies.
Performs miscellaneous job-related duties as assigned.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Obtain any necessary office visit authorizations

Qualifications

Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
Strong knowledge of administrative and clerical procedures.
Proficient in computers and relevant software applications and practice management technology.
Possession of strong problem solving skills and sound judgment.
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
Knowledge of customer service principles and practices.
Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
Ability to be proactive and take initiative.
Exhibit high level of quality through attention to detail and monitoring of work.
Possession of strong organizational skills.
Excellent verbal and written communication, as well as exceptional interpersonal communication skills
Ability to work independently on assigned tasks, as well as to accept direction on given assignments.
Deals with confidential information and/or issues using discretion and judgment.

Working conditions

Operates computers, scanners, telephones, and additional office equipment.
Work a full 8 hour shift in an office medical setting.
Must wear appropriate dress code attire in accordance to company policy and procedures.

Physical requirements

Able to sit and stand for long periods of time.
Minimal lifting required with maximum of 50 lbs.

Benefits

3 Medical plans to choose from
2 Dental plans to choose from
A Vision Plan
Company-provided life and accidental death & dismemberment (AD&D) insurance.
Options to increase Life and AD&D insurance for yourself and your family
Short-Term Disability
Long-Term Disability
Freshbenies (Telemedicine, Behavioral Health and medical bill auditing and redirection of medical care via Advocacy)

Schedule
Monday - Thursday: 08:00 AM - 05:00 PM (Hours may vary)
Friday: 08:00 AM - 02:00 PM (Hours may vary)

Bi-lingual is preferred.

Integrated Pain Associates in an Equal Opportunity Employer EEO AA M/F/Vet/Disability. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, protected veteran status or disability.

We regret to inform you that this job opportunity is no longer available