October 27, 2024

SLEEP INN & SUITES

Birmingham

PART TIME & FULL TIME

Hotel Night Auditor FT/PT

Come join our team and be part of our growing group of hospitality professionals! Our property is looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. The Night Auditor is the Manager on Duty during the overnight shift and must follow safety protocols, remain focused and resolve any guest concerns that may occur.
Responsibilities

Check-in guests, answer phones, and take reservations
Respond to guest complaints, requests, and emergencies
Process invoices, post checks to vendors, and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Remain focused and attentive at the Front Desk for the duration of the shift
Follow safety procedures
Assist in the setup of the complimentary breakfast service to include hot and cold foodservice, coffee stations, and all supplies. by making coffee and putting it out for guests in the morning.

Skills:

Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight / Weekends Required