Job Opportunities in United States
September 17, 2024
Delaware North
West Memphis
FULL TIME
Hotel Front Desk Supervisor, Southland Casino
The Opportunity
Delaware North Gaming is seeking a full-time Hotel Front Desk Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$19.00 - $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
- Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
- Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
- Implement policies, procedures, and service standards in conjunction with management
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
- Coordinate with housekeeping department
Qualifications
- At least 2 years' experience in hospitality, front desk experience is preferred
- Prior supervisory experience preferred
- Computer literate in MS Office programs; some experience with property management systems preferred
- Must be fluent in English language both spoken and written
- No college degree required
Shift Details
Day shiftEvening shift
Holidays
Evenings as needed
Weekends
8 hour shift
Who We Are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Latest Job Opportunities
October 29, 2024
Actalent
Lab Technician - Entry Level No Experience Needed
Windham
FULL TIME
View Details
October 29, 2024
Onsite Women's Health
Breast Imaging Support Specialist
Westport
FULL TIME
View Details
Similar Jobs
September 7, 2024
NMS
Hotel Front Desk Clerk - Full-Time - Nullagvik
Kotzebue
FULL TIME
View Details
September 10, 2024
Treasure Island Resort & Casino
Hotel Housekeeping $18.00/hr + $2.00 Shift Diff. & Room Incentive
Welch
FULL TIME
View Details
August 31, 2024
NMS
Hotel Front Desk, Qavartarvik Customer Lodge ($18.89 - $28.32/HR & Benefits - Bethel, AK)
Bethel
View Details
September 13, 2024
NMS
Hotel Laundry Attendant, Qavartarvik Customer Lodge ($16.73 - $25.10/HR & Benefits - Bethel, AK)
Bethel
View Details
September 12, 2024
IHG Army Hotels
Maintenance Manager - IHG Army Hotels - Holiday Inn Express on Fort Wainwright, AK
Fort Wainwright
View Details
September 12, 2024
NMS
Hotel Van Driver, Qavartarvik Customer Lodge ($16.73 - $25.10/HR & Benefits - Bethel, AK)
Bethel
View DetailsNew Jobs from This Company
September 17, 2024
Delaware North
Betly Sports Bar Host, Southland Casino
West Memphis
FULL TIME & PART TIME
View Details
September 17, 2024
Delaware North
Restaurant Cashier, Southland Casino
West Memphis
FULL TIME
View Details
September 17, 2024
Delaware North
Hotel Front Desk Supervisor, Southland Casino
West Memphis
FULL TIME
View Details
September 11, 2024
Delaware North
Maintenance Administrative Assistant, Grand Canyon National Park
Grand Canyon
FULL TIME
View Details