August 30, 2024

NetJets

Columbus

Flight Mission Delivery Associate (NJUS)

Purpose of Position

The Flight Mission Delivery, Associate is an entry level position within the Flight Mission Delivery Team, which is responsible for arranging seamless Owner experiences through identification and mitigation of potential service challenges throughout the reservation lifecycle. We collaborate with other Flight Center Teams and external business partners to ensure the success of every mission. The Flight Mission Delivery Associate is responsible for support duties which include arranging airport reservations, hangar space, after-hours operations, and other duties as assigned.

Tasks and Responsibilities

Serve as Net Jets’ representative to coordinate Fixed Base Operator (FBO) services essential for the successful execution of all flights.
Collaborate with Net Jets’ Meteorologists and Schedulers to identify hazards and mitigation strategies, request hangar space, or reposition aircraft in response to severe weather threats.
Responsible for arranging reservations, or special permission when required by the airport.
Address vendor inquiries and concerns by answering calls and emails promptly.
Other duties as assigned.

Education

High School in related field

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Strong interpersonal and customer service skills
Ability to communicate in a professional manner with internal and external customers
Ability to manage, make decisions, and problem solve with multiple competing variables and priorities
Effectively balance risks and opportunities; think through potential outcomes; look for ways to mitigate risks
Must be detail-oriented and persistent with following-through on any job related function or task
A continuous learning mindset
Ability to work a flexible schedule