Job Opportunities in United States
November 5, 2024
Drew Executive Search Inc.
Ada
FULL TIME
Field Service Technician
Drew Executive Search, Inc. is very excited to be working with a terrific Midwest based company in helping to fill a Field Service Technician role that will be based around the Ada, OK area. This Field Service Technician will be responsible for traveling to customer locations within a 1-2 hour drive of the Ada area. This is a great opportunity to join a growing organization in a fast-paced Service Technician role. My client offers a terrific training program with ongoing education, potential company car, cell phone, laptop, etc. and a host of other perks. This Field Service Technician role will be working on a variety of equipment including both banking equipment (ATMs, cash recyclers, etc) and gaming equipment (ticket redemption kiosks, currency sorters, etc).
**This field service technician role will require weekend availability while covering 1st shift hours. We're willing to be flexible in terms of scheduling (4 day work week) as long as the core days of Friday, Saturday and Sunday are covered.**
Job duties for this Field Service Technician role include:
* Quickly respond to dispatched service calls, providing remote and onsite support to customers as required
* Perform equipment troubleshooting and repairs efficiently and effectively
* Install and train customers on software and equipment as needed
* Maintain accountability for parts, inventory and company vehicle
* Provide world class customer service
Qualifications for this Field Service Technician role include:
* Previous experience in a customer-facing Field Service Technician position is preferred
* Minimum one-year experience with electromechanical equipment servicing (banking equipment and gaming equipment strongly preferred)
* Thorough knowledge of basic electronics
* Excellent problem-solving and troubleshooting skills
* Strong mechanical aptitude
* Good PC/computer skills
* Clean driving record and ability to obtain gaming license
In lieu of ATM or gaming repair experience, we've found that candidates that have experience in office equipment (printers/copiers) repair, medical field service engineers, cell tower experience or other types of positions that require both mechanical and electrical aptitude translate well.
In addition to a pay rate in the range of $20-$22/hr plus a $3/hr shift differential we also offer a comprehensive benefits package that includes a very attractive health/life/vision insurance (health insurance 100% employer provided), paid holidays, PTO, a very competitive 401(k) with match. In addition we offer a guaranteed 40 hours/week and a minimal on-call schedule. Offer are contingent upon a successful completion of a background, driving record, credit check plus drug screening.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
**This field service technician role will require weekend availability while covering 1st shift hours. We're willing to be flexible in terms of scheduling (4 day work week) as long as the core days of Friday, Saturday and Sunday are covered.**
Job duties for this Field Service Technician role include:
* Quickly respond to dispatched service calls, providing remote and onsite support to customers as required
* Perform equipment troubleshooting and repairs efficiently and effectively
* Install and train customers on software and equipment as needed
* Maintain accountability for parts, inventory and company vehicle
* Provide world class customer service
Qualifications for this Field Service Technician role include:
* Previous experience in a customer-facing Field Service Technician position is preferred
* Minimum one-year experience with electromechanical equipment servicing (banking equipment and gaming equipment strongly preferred)
* Thorough knowledge of basic electronics
* Excellent problem-solving and troubleshooting skills
* Strong mechanical aptitude
* Good PC/computer skills
* Clean driving record and ability to obtain gaming license
In lieu of ATM or gaming repair experience, we've found that candidates that have experience in office equipment (printers/copiers) repair, medical field service engineers, cell tower experience or other types of positions that require both mechanical and electrical aptitude translate well.
In addition to a pay rate in the range of $20-$22/hr plus a $3/hr shift differential we also offer a comprehensive benefits package that includes a very attractive health/life/vision insurance (health insurance 100% employer provided), paid holidays, PTO, a very competitive 401(k) with match. In addition we offer a guaranteed 40 hours/week and a minimal on-call schedule. Offer are contingent upon a successful completion of a background, driving record, credit check plus drug screening.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- 10 hour shift
- 4x10
- 8 hour shift
- Day shift
- Every weekend
- On call
- Are you willing to undergo a background check and drug screen in accordance with local laws?
- Field service: 1 year (Preferred)
- 50% (Preferred)
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