September 10, 2024

Amex

Phoenix

Executive Administrative Assistant – Acquirer Platform Transformation

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This is an exciting opportunity to join the Acquirer Platform Transformation team in Global Merchant and Network Services. We are looking for a forward-thinking, high-energy, standout individual to support the Vice President of Acquirer Products and Transformation and the Vice President of Acquirer Platform Transformation. Additionally, this role will lead programs/projects crafted to improve the teams’ culture, teamwork, and employee engagement, e.g., team building, community service, social events, and the like.

We are looking for an individual who has a passion for details and can provide an outstanding standard of support for both VPs. They will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. The ideal candidate should be highly energetic, organized, flexible, credible, and used to working in a fast-paced environment. The Executive Administrative Assistant should be a self-starter, one who interacts regularly with the VP's team and other senior leaders' Assistants, and with senior leadership teams and business leaders.

How will you make an impact in this role?
In this role, you will be responsible for:

Organizing and proactively maintaining calendars, including scheduling meetings across multiple time-zones, using a high level of tact and integrity

Assisting the VP with appropriate email delegation, booking meetings, and reacting and corresponding on behalf. Prioritizing what is important and urgent. Acknowledging receipt/replies etc.

Coordinating conferences and staff meetings, including room booking, catering, security etc.

Organizing external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup etc

Coordinating travel arrangements and logistics (hotel, visa, rental car, and other travel-related needs)

Processing monthly expense reports and reviewing expense reports for approval

Assisting with on and off boarding and new employee logistics

Tracking timekeeping for team

Working closely with other administrative assistants on office operations and providing back-up support when needed

Maintaining headcount reporting, organizational charts, and department distribution lists

Managing the procurement of office supplies and other departmental needs
Supporting ad hoc project work as directed by leadership

Minimum Qualifications

Ideal candidate should have previous experience as an Executive Assistant

Excellent calendar management skills across time zones

Ability to quickly adapt and be flexible in a dynamic workplace

High level of integrity required for handling sensitive and confidential information

Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization

Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency

Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects

Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively

Strong proficiency with MS Office, including Word, Excel, Power Point and Outlook required

Experience with Ariba, Concur, Dayforce and other AMEX systems preferred

Commitment to ongoing learning and development
Bachelor degree preferred.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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