Job Opportunities in United States

November 5, 2024

Incubation Systems Private Limited

Columbus

CONTRACT

Customer Service Specialist

Position: Customer Service Specialist
Type: Contract 6 months
Pay rate: $19.17/hr(w2)
Work Location: Columbus, OH 43219
Hybrid- 3 days onsite
Shifts: 40 hrs- 8 hrs/day
Preference for 1 of the following criteria:
  • College Degree
  • Previous contact center experience
Position Description
  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center
This job can also be searched as:
  • Client Service Representative
  • Account Representative
  • Service Associate
  • Support Specialist
  • Customer Success Agent
  • Customer Advocate
  • Technical Support Specialist
  • Call Center Representative
"Incubation Systems is proud to be an equal employment opportunity workplace. All employment decisions at Incubation are based on business needs, job requirements, and individual qualifications, without any regard to race, color, religion, gender identity sexual orientation, national origin, age, disability or genetic information. Incubation does not tolerate discrimination or harassment based on any of these characteristics, and believes that diversity and inclusion is critical to our success."
Job Type: Contract
Pay: $18.00 - $19.17 per hour
Shift:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
Work Location: Hybrid remote in Columbus, OH 43219

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