November 15, 2024

La Quinta Resort & Club

La Quinta

FULL TIME & TEMPORARY

Conference Services Manager - Temporary FT

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview: We are looking for a professional Conference Services Manager who will be responsible for overseeing the guest experience and ensuring consistent, high level service throughout each phase of the events. This individual ensures that meetings and events have a seamless turnover from sales to service. The Conference Services Manager recognizes opportunities to maximize revenue by up-selling and offering enhancements to the event. This individual is responsible for successful execution of events and guest satisfaction to ensure repeat bookings. The Conference Services Manager focuses on client and hotel objectives in support of the hotel business goals. This position requires active participation in the sales effort with focus on market priorities under the guidance and supervision of the Director of Sales and Director of Catering. The Conference Services Manager will have direct involvement with clients and represent the sales team. The position will participate in special assignments as requested.
ESSENTIAL FUNCTIONS:

Perform job functions with attention to detail, speed and accuracy.
Ability to prioritize tasks and clients
Understand guest’s service needs and communicate them to the correct departments.
Maintain confidentiality of both guest and hotel information

Qualifications:

Essential job functions include but are not limited to the following:

Create detailed event orders and resumes to ensure all operational departments are provided accurate information in a timely manner.
Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned

Education:

Any combination of education, training or experience that provides the required knowledge, skills and abilities. College education preferred.

Compensation Range: The compensation for this position is $55.00/Hr. - $55.00/Hr. based on qualifications and experience.