November 7, 2024

Holiday Inn El Paso W Sunland Park

El Paso

FULL TIME

Banquets Attendant

Job Summary: The Banquet Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.
Responsibilities: QUALIFICATIONS:

Three to six months related experience; or equivalent combination of training and experience
Requires the ability to read write and speak the English language
Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance
Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position
Knowledge of and ability to appropriately interpret and follow policies and procedures
Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written
Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need

JOB RESPONSIBILITIES:

Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner
Vacuums sweeps mops polishes wipes areas clean before during and after events
Ensures that the banquet area is maintained in a clean organized and safe condition
Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked
Ensures all equipment is stored in the designated area
Is always present in room and greets guests upon arrival
Maintains banquet and hotel standards of food beverage and quality guest service
Is available to present menus answer questions and take food and beverage orders
Cooks or otherwise prepares food according to recipe
Assists in food production according to menu and number of persons to be served
Monitors tables in assigned section ensuring all patrons are served
Clears and cleans tables; resets counters and tables
Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift
Ensures tips are reported properly for tax processing
Other duties as assigned
Access to back of house areas of the hotel and sensitive information
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms and Storage/Liquor Room
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: