Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Valid Driver’s License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
Benefits
401(k) Retirement Plan