Job Opportunities in United Kingdom

Job summary

Main duties, tasks & skills required

• act as testing and training lead for specific systems and/or subject matters, working closely with appropriate end users to identify the business impact of system changes and to identify any end user training requirements;
• develop a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives;
• develop and run test scripts to confirm system reliability and resilience;
• review design/configuration release notes and/or use cases to assess the impact of changes on testing and training materials;
• perform testing of system configuration, upgrades and developments in accordance with the test plan and processes;
• identify testing risks and issues on assigned system configuration, interfaces, releases and projects; log and manage testing issues through defined processes;
• support large groups of end users with testing activities and produce guides where required;
• develop and deliver detailed end-user training programmes (classroom, online and one-to-one) for all systems that are currently supported or being implemented;
• manage training delivery for assigned systems and/or subject matters, including development and maintenance of training materials, course schedules, training evaluation and trainer coverage.

About us

Job description

Person specification

Qualifications

Essential

• Level 3 Award in Education & Training (PTLLS) or ISEB Foundation Certificate in Testing equivalent gained through specific relevant experience
• Evidence of own continuing professional development
• GCSE C grade or equivalent in English and Maths

Desirable

• ITIL Foundation

Experience

Essential

• Specialist knowledge of clinical and non-clinical systems and processes
• Good working knowledge of computer operating systems and software applications including MS Office applications (Word, Excel, Power Point)
• Understanding of NHS business and clinical processes
• Understanding of NHS Policies and Strategies, including Data Protection and Security
• Experience in user acceptance testing/testing of software or teaching experience
• Presenting or training to small groups
• Experience of working with or in the NHS
• Experience of working in a project environment
• Excellent communication skills, both orally and in writing
• Ability to build and maintain relationships with good interpersonal skills
• Experience of stakeholder engagement, including Supplier Engagement

Desirable

• Working with staff to implement policies & procedures
• Ability to effectively translate data into simple reports or information to present to non-technical staff in a clear manner

Additional Criteria

Essential

• Excellent analytical and problem solving skills with ability to diagnose and resolve software problems
• Adaptable to change

• Work to deadlines, often within tight and changing schedules
• Prioritise, plan and organise own workload effectively
• Ability to work on own initiative and without constant supervision

• Self-motivated, enthusiastic, organised
• Attention to detail
• Able to remain calm under pressure
• Able to work equally as part of a team or on own initiative
• Ability to assimilate information quickly and achieve early success

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