Job Opportunities in United Kingdom
November 8, 2024
Dick Lovett
Newport
OTHER
Service Quality Specialist
Benefits with the role
- 25 Days Holiday (plus Bank Holidays
- Contributory Pension Scheme
- Private Medical Insurance
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
Our Porsche workshop in Newport is looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop. An important part of this role also includes overseeing Warranty admissions and ensuring they meet Porsche regulations. If you have experience in a busy aftersales department and want to take the next step in your career in the automotive industry, this is a great opportunity to progress and develop your skillset.
Key responsibilities:
Key responsibilities:
- Technical Preparation & Set Up in line with brand and group standards
- Warranty Evidence gathering, administration and submission
- Provide control of quality and of repairs
- Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to
- Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times
- Live Technical Guidance for Technicians and customers if necessary
Essential Qualifications:
Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
- Experience in a busy aftersales environment
- Knowledge of warranty procedures and workshop systems would be advantageous
- Experience in an official manufacture would be beneficial but not essential
- Full UK Driving Licence
Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Working at Porsche Centre Newport
EXPLORE LOCATION
Porsche Centre Newport is located on Lakeside Drive, just off the A48, and can be easily accessed from Junction 28 of the M4 motorway.
Our Centre has relocated from our location in Cardiff, which was open for over 20 years. Dick Lovett have been pleased to sell and service Porsche models to customers in Wales since 2003, and we are excited for the new opportunities that will come with the move.
Our Centre has relocated from our location in Cardiff, which was open for over 20 years. Dick Lovett have been pleased to sell and service Porsche models to customers in Wales since 2003, and we are excited for the new opportunities that will come with the move.
Working in the Service team
EXPLORE TEAM
Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.
Department
Service
Closing Date
22nd November 2024
Contract
Permanent
Salary
Competitive
Location
Porsche Centre Newport
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