Job description We are seeking Facilities Coordinators to join our property team. The ideal candidate will manage our network of contractors in delivering repairs and maintanence at our client's buildings Main Duties: - Respond to client enquiries for repairs via our Computer Aided Facilities Management (CAFM) sytsem and by telephone - Booking in and scheduling plannned maintenance visits - Manage contractors via our CAFM system and by telephone - Troubleshoot maintenance and repair issues, workign with our technical team - Working with our CAFM system to manage work flows and processes - Hold regular client meetings over inperson or over Teams Experience: - Worked on a property related help desk or a fast paced call centre - Strong customer service skills & experience - Excellent communication and a confident manner Join us in a dynamic environment where you can utilise your skills in problem-solving skills to support our clients effectively Job Type: Full-time Pay: From £26,000.00 per year Benefits:
Casual dress
Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer support: 2 years (required)
FM Help Desk: 2 years (required)
Language:
English (required)
Work Location: In person
Application deadline: 29/11/2024
Reference ID: Help Desk Nov 24