Job Opportunities in United Kingdom

Job Overview
We are seeking a dedicated and enthusiastic Customer Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong ability to manage time effectively. As a Customer Assistant, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. This position requires someone who can engage with customers, assist with inquiries, and promote products effectively.
Duties

• Greet customers warmly and assist them with their queries in a professional manner.
• Provide information about products and services, ensuring customers are well-informed.
• Upsell products by understanding customer needs and suggesting relevant options.
• Maintain an organised workspace to facilitate efficient customer service.
• Handle phone calls with appropriate etiquette, ensuring clear communication at all times.
• Process transactions accurately and efficiently, utilising basic maths skills as required.
• Collaborate with team members to enhance the overall customer experience.
• Assist in maintaining stock levels and reporting any discrepancies to management.

Requirements

• Strong time management skills to handle multiple tasks efficiently.
• Proficiency in English is essential.
• Basic maths skills for processing transactions accurately.
• Experience in upselling or sales is preferred but not mandatory.
• Excellent organisational skills to maintain an orderly environment and manage tasks effectively.
• Strong phone etiquette to ensure professional interactions with customers over the phone.
• Ability to communicate clearly and effectively with customers and team members alike.

If you are passionate about providing excellent customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Assistant!
Job Types: Full-time, Part-time
Pay: £6.40-£11.44 per hour
Expected hours: No less than 16 per week
Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person