This Administration Assistant role is based in Dungannon Office & provides end to end administrative support to any member of staff under the direction of the Principal/Directors. The role has responsibility for carrying out the timely completion of administration tasks and contributes to providing a comprehensive insurance service.
Duties and responsibilities:
· Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office. · Providing administration to other members of staff as and when required. · Taking customer calls on the main office telephone number and providing a high standard of customer service. · Open and distribute post daily. · Responsible for the visitor intercom. · Responsible for greeting customers in a confident and professional manner. · Providing clerical support including sending correspondence to and on behalf of clients, insurers, and other members of staff. · Responsible for processing relevant documents (including scanning and filing) and recording relevant details using the computer’s IT systems. · Responding to correspondence, telephone calls, faxes and e-mails as required. · Updating and maintaining records both computerised and paper based to a high level of accuracy. · Providing cover for the office during periods of holiday and absence. · Providing an excellent support function to internal colleagues. ESSENTIAL CRITERIA: · Previous administrative experience in a similar role · Experience of an office environment · Good I.T. skills including Word, Excel, and e-mail · Conscientious approach to work tasks · Attention to detail · Excellent communication skills both verbal and written · Two GCSEs (grade C or above) or equivalent · Ability to work using own initiative DESIRABLE CRITERIA: · Previous experience of an administrative role in the insurance industry · Awareness of FCA rules and compliance procedures · Experience of using an insurance IT system e.g., Open GI, Acturis · I.T. training courses · Customer service training · Social Media skills Job Types: Full-time, Permanent Pay: £22,000.00 per year Benefits:
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
Application question(s):
Will you be able to commute daily to office in Dungannon for this role?
Work Location: In person Reference ID: Admin Role - Absolute Protection & Wealth Ltd