Job Opportunities in Ukraine
August 9, 2024
Materialise
Київ
OTHER
Application Analyst
Application Analyst
KYIV, UKRAINE
SOFTWARE ENGINEERING & RESEARCH
HYBRID
FULL-TIME
SOFTWARE ENGINEERING & RESEARCH
HYBRID
FULL-TIME
Are you passionate about healthcare and technology? Join our Medical Software department as an Application Analyst, where you'll play a pivotal role in customizing and optimizing our Medical Platform for our customers.
Job description
In this role, you'll work closely with hospitals and medical device companies to understand their requirements and configure our medical platform to meet their specific needs. As such, you will enhance operational efficiencies and improve patient care worldwide. You'll also directly contribute to the seamless adoption of our medical platform for new and existing customers. Your responsibilities will encompass the end-to-end management of customer onboarding, ensuring a smooth transition, and providing support to maximize customer satisfaction. This role offers a great opportunity to make a lasting impact on our customers.
What you will do
- Engage with internal and external customers to gather and analyze their needs, ensuring solutions are tailored to meet customer requirements
- Define and implement effective business configuration and rules in JSON format to customize the software functionality
- Onboard new customers and collaborate with market management, sales, and customer support roles to ensure a smooth transition to the medical platform and provide necessary training and support
- Accurately document and manage change requests following the established processes
- Provide engaging demonstrations to customers and communicate effectively to clarify needs and showcase solutions
- Actively contribute to the ongoing improvement of business processes
Your profile
- Bachelor's or master's degree in a technical field
- Excellent analytical and problem-solving abilities with a keen attention to detail
- Strong documentation skills to ensure accurate and thorough records of change requests and processes
- Strong organizational skills with the ability to manage multiple priorities efficiently
- Excellent oral and written communication skills in English, with a customer-centric mindset
- Preferred: Knowledge of BPMN or UML
- Preferred: Experience in the healthcare industry or familiarity with medical software
- Preferred: Understanding of software development, basic programming skills, JSON/XML, and experience with Azure Dev Ops/Git
Location and type of contract
- Kyiv, Ukraine
- Full-time
- Hybrid
- Associate level
Working at Materialise
Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
More information
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
What we offer
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Personal growth and career advancement
Team building
Innovation is key
Hybrid working & flexibility
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