Job Opportunities in Thailand


September 20, 2024

Advanced Info Service PCL. (AIS)

Technical Support

Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
Support AIS in-house or Partner products such as my AIS, AIS Insurance Service, etc.
Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process, either directly or through user-friendly guides.
Follow up with customers to ensure the issue has been resolved.
Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
Keep customers happy.
Strive to exceed the expectations of customers and colleagues alike.

Qualifications:
BSc/BA in IT, Computer Science,Software Engineer or relevant field.
At least 5 years experience in Application Support or Software Development Team.
Proven experience as a IT Technical Support Specialist or similar role.
Tech-savvy with working knowledge of technology such as Databases(Mongo DB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
Good understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills.
Customer-oriented and cool-tempered.
Faculties preferred: Computer Science
Job skills required: UNIX, English, Software Development, SQL, Mongo DB
Job skills preferred: Good Communication Skills, Service-Minded

Latest Job Opportunities


September 22, 2024

ห้างหุ้นส่วนจำกัด ยงวิวัฒน์ แบริ่งส์
พนักงานดูแลคลังสินค้า
View Details

September 21, 2024

Bluechips Microhouse Co., Ltd.
Safety Officer

OTHER

View Details

September 21, 2024

บริษัท เลาปาง จำกัด ( สาขาดอยช้าง )
เจ้าหน้าที่ตรวจสอบคุณภาพสินค้าQc
View Details

September 21, 2024

ร้าน Cafe number ei8ht
ผู้ช่วย บาริสต้าประจำร้าน
View Details

Similar Jobs


September 10, 2024

Google
Technical Program Manager, Data Center Construction (Thai, English)
View Details

September 3, 2024

Aditya Birla Group
SH Technical Cell
View Details

September 11, 2024

Celestica
Facilities Technical Support 2
View Details

September 9, 2024

Celestica (Thailand) Limited
Technical Analyst, Operations Quality
View Details