About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled in Koh Samui's breathtaking coastline, Four Seasons Resort Koh Samui is an oasis of elegance and serenity amidst the azure waters of the Gulf of Thailand. Spanning 42 acres of lush landscapes with tranquil lagoons and cascading waterfalls, the resort exudes a sense of profound connection to the island's maritime charm. The resort boasts 70 sumptuously designed Villas and Residences that encapsulate the essence of traditional Thai elegance. Drawing inspiration from the time-honored Southern Thai architecture, the accommodations seamlessly blend intricate local craftsmanship with contemporary comforts. Each abode offers unparalleled views of the expansive sea and the surrounding coconut groves, ensuring guests are immersed in nature's embrace. Four Seasons Resort Koh Samui, where the essence of Thai luxury meets the whispers of the ocean, promises an experience that is both timeless and enchanting.
Kids and Teens Club Supervisor
About the role:
The Kids and Teen Club Supervisor is responsible for overseeing and managing the operations of Kids and Teen program at the resort, which include the operations of Kids for All Seasons and Beach House. The Kids ant Teen Club Supervisor will organize, monitor and participate in daily activities and ensure a safe, engaging and enjoyable experience for children and young adult guest.
This role involves guest satisfaction to ensure the highest standards of service.
The position reports to Front Office Manager.
What you will do:
- Design and implement age-appropriate activities and programs that are both entertaining and educational, including arts and crafts, sports and theme events.
- Managing staff schedule, maintaining records of attendance and incidents and handling any administrative tasks related to the Kids Club and Beach House.
- Engaging with parents and guardians to understand their children’s needs and preference. Ensure seamless experience for children, parents and families.
- Coordinating with other departments and third party vendor to ensure the activities are related to the resort events and offerings.
- Conduct routine walkthrough of the area to ensure that it meets cleanliness, safety and maintenance standard. Report defects and ensure timely rectification.
- Play a variety of sports and recreational activities.
What you bring:
- M ust have existing work authorization to work in the country of Thailand
- Commitment to upholding Four Seasons Service and Culture standards
- Proficient in English communication
- High level of attention to detail and a strong work ethic
- Proven experience in a similar role within a luxury hotel or resort as well as First aid and CPR.
- Excellent communication, problem-solving, and guest service skills and a strong team player.
- Excellent personal presentation and interpersonal skills.
- Proficiency in hotel management software and systems.
- Warmth, care and genuine enthusiasm when dealing with guests and internal customers.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
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Schedule & Hours:
- This is a full-time position
- The working hours will primarily be morning and days during weekdays and weekends.