Job Opportunities in Thailand
September 20, 2024
Wisesight
IT Solution Support
Key Objectives
Give assistance and technical support to other staff, so that they are able to perform tasks with the most comfort.
Roles and Responsibilities
Qualification and Experience
Give assistance and technical support to other staff, so that they are able to perform tasks with the most comfort.
Roles and Responsibilities
- Maintain and troubleshoot Hardware, Software, and Network problems.
- Coordinate between people inside and outside the company.
- Oversee the receipt and dispatch of computer equipment for repair.
- Manage and maintain records related to maintenance and IT equipment.
- Analyze the problems and be able to provide solutions to the problems.
- Able to do the non-IT-related tasks as requested (It won’t happen very often, we promise!)
- Able to solve problems outside office hours should they happen (This won’t happen often too!)
Qualification and Experience
- Graduated with at least the High Diploma Or Bachelor Degree (Information Technology or related fields are preferred)
- Have at least 2-year of experience in an IT support career.
- Having knowledge about hardware systems and equipment.
- Having knowledge about software and applications, for example, Windows os, Mac os, Linux, Google Workspace, Microsoft Office.
- Having knowledge about IT-related documents and IT access applications.
- Having knowledge about the Network System (Mikrotik knowledge is preferred)
- Having knowledge about ISO documents is preferred.
- Having good interpersonal skills, eager to learn new things (We’re more than IT support, you know!)
- Passionate about support and routine tasks.
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