Bachelor degree in Business Administration, Engineering, Management or related fields
5 years experience in broad of business functions
In depth knowledge of diverse business functions and principles
Strong organizational and time management skills with the ability to produce accurate, quality information within agreed timescales.
Desire to work in business transformation and change environments also driven by information systems/ organizational strategy
ROLE & RESPONSIBILITY
Product define and initiate:
Actively discuss with BUs to understand expectations, pain points and business requirement and its functionality for new initiatives
Gather, collect, analyze and refine requirements from BUs,
Summarize requirement for technical solutions
May suggest features/ functionality for initiative
Prioritize the requirements based on business value and risks
Option to suggest strategic partners based on their credential (work together with strategic/contract partnership officer)
Understand SAP business process and align to business requirement
ROLE & RESPONSIBILITY
Product development:
Represent BUs/users to explain/clarify the requirement to development team
Engage and communicate users, business function/departments and stakeholder regularly to provide feedback on development and ensure on business priority
Collaborate with project manager to ensure business/user and stakeholder value based on the requirement is delivered
Participate in change management and change control process to evaluate change requests (if any)
Option to support business departments/users during UAT to ensure requirements are met
ROLE & RESPONSIBILITY
Product management:
Communicate with business functions/users and stakeholders on a regular basis to provide feedback on the progress of the implementation
Analyze user response and satisfaction survey
Consolidate value realization from BUs to portfolio planning officer
Evaluate lifecycle of products
Collaborate with business departments to maintain product vision and requirement backlog regularly throughout product lifecycle
Collaborate with business departments to conduct product continuous improvement and roadmap which can improve seamless experience and optimize number of applications
Collaborate with business departments and facilitate Small Work Items (SWI) initiations
Proactively identify solutions for recurring incidents
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