Job Opportunities in Thailand
September 9, 2024
Accenture
Collections Support Associate - Khmer / Burmese Skills
OVERALL PURPOSE OF JOB
Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.
Key Duties and Responsibilities:
Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.
Key Duties and Responsibilities:
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Manages and execute Order to Cash Collection process.
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Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
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Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions.
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Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.
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Ownership over the accounts receivable subledger and supporting with month-end close.
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May provide ad-hoc analyses and summaries of information as requested.
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Provide resolutions/assistance for email and voice channels.
Specific Skills and Experiences:
Working Conditions
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Graduate of finance-related or business course; Accounting graduate an advantage
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At least 6 months related working experience in B2B collection process or equivalent fields;
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Experience in any of skills below is preferred but not required.
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Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
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Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
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Experience in any accounting ERP (Oracle, SAP, etc.)
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Able to communicate well in English for verbal and written forms.
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Analytical and fact-based decision-maker
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Ability to quickly identify issues and risks and provide recommendations.
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Experience in team interactions and facilitation
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SSC, BPO experience an advantage but not required;
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Able to perform analysis of data and tasks of medium to high complexity.
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Skills in English and Khmer or Burmese
Working Conditions
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Moderate to no travel depending on project involvement.
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Work shift hours
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Overtime and On-Call may be required.
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Client holidays are observed instead of local holidays.
We regret to inform you that this job opportunity is no longer available
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