Job Opportunities in Thailand


September 2, 2024

Groupe Kering

ALEXANDER MCQUEEN Client Advisor, Bangkok

Summary
Alexander Mc Queen is a British luxury fashion house founded by Lee Alexander Mc Queen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán Mc Girr.
Alexander Mc Queen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
At Alexander Mc Queen, we live and breathe a culture defined by our Key Behaviours:
  • Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
  • Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
  • Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
  • Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
Job Description
The Role
The Alexander Mc QUEEN Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
Key Accountabilities
  • Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
  • Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
  • Maintain and develop client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen client loyalty
  • Engage with clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
  • Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
  • Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
  • Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
  • Strengthen client loyalty by participating in the Department or Store’s clientelling initiatives
  • Follow Company grooming, accordingly with AMQ standards and policies
  • Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed
Key Requirements
  • You will be able to demonstrate the desired Alexander Mc QUEEN Behaviours
  • Proven experience in a similar role within fashion retail companies or customer service-related field
  • Proven ability to drive and exceed individual and store KPIs
  • Possesses genuine interest in fashion and follows industry trends/news
  • Team-player mentality
  • Strong verbal and written communication skills
  • Strong selling skills and ability to overcome objections
  • Client centric approach and an entrepreneurial spirit
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
  • Ability to use digital retail tools and CRM
  • Ability to be mobile for extended periods of time
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2024-09-30
Schedule
Full time
Organization
AMQ Thailand

Latest Job Opportunities


September 22, 2024

ห้างหุ้นส่วนจำกัด ยงวิวัฒน์ แบริ่งส์
พนักงานดูแลคลังสินค้า
View Details

September 21, 2024

Bluechips Microhouse Co., Ltd.
Safety Officer

OTHER

View Details

September 21, 2024

บริษัท เลาปาง จำกัด ( สาขาดอยช้าง )
เจ้าหน้าที่ตรวจสอบคุณภาพสินค้าQc
View Details

September 21, 2024

ร้าน Cafe number ei8ht
ผู้ช่วย บาริสต้าประจำร้าน
View Details

Similar Jobs


September 3, 2024

Burberry
Client Advisor
View Details

September 20, 2024

Tiffany & Co.
Client Advisor - Bangkok
View Details

September 20, 2024

Tiffany & Co.
Senior Client Advisor / Client Advisor, Central Phuket Floresta
View Details

September 20, 2024

Tiffany & Co.
Private Client Manager / Advisor
View Details

September 19, 2024

Deloitte
Clients & Industries - Intern *
View Details

September 20, 2024

Ascend Group Co., Ltd.
Client Service Manager – EGG Digital (Ascend Commerce)
View Details

New Jobs from This Company


September 2, 2024

Groupe Kering
ALEXANDER MCQUEEN Client Advisor, Bangkok
View Details

August 28, 2024

Groupe Kering
BOTTEGA VENETA Retail Trainer
View Details

July 10, 2024

Groupe Kering
BALENCIAGA Department Manager (Siam Premium Outlet)
View Details