Job Title: Admin/Operator Location: Koh Samui, Thailand Company: Thailand Home Service About Us: Thailand Home Service is a leading provider of home inspection, maintenance, and repair services in Koh Samui. We are dedicated to delivering exceptional care to condominium and residential building owners, ensuring their safety and comfort. Our mission is to act as a trusted butler, attending to every client's needs with precision and care. Job Summary: We are looking for a friendly and organized Admin/Operator to join our team. This role is crucial in providing outstanding customer service and ensuring the smooth operation of our office. The ideal candidate will have excellent communication skills, a professional demeanor, and strong organizational abilities. You will be the first point of contact for our clients and will play a key role in scheduling, coordinating, and supporting our services. Key Responsibilities:
Answer and manage incoming phone calls, emails, and other communications in a professional manner.
Schedule appointments and coordinate service requests for home inspections, maintenance, and repairs.
Provide accurate information to clients regarding services, pricing, and appointment availability.
Maintain and update client records and service schedules using our management software.
Assist with administrative tasks such as filing, data entry, and preparing reports.
Handle client inquiries and concerns, ensuring timely and effective resolution.
Support the team with various office duties as needed, including managing supplies and coordinating with service technicians.
Ensure a positive and professional client experience from initial contact through to service completion.
Qualifications:
Previous experience in an administrative or customer service role preferred.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office management software.
Excellent organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Professional and friendly demeanor with a commitment to providing exceptional customer service.
Fluency in English is required; additional language skills (e.g., Thai) are a plus.
Preferred Attributes:
Experience in the home service or real estate industry.
Familiarity with scheduling and client management software.
Job Type: Full-time Pay: ฿15,000.00 - ฿25,000.00 per month
We regret to inform you that this job opportunity is no longer available