September 9, 2024

Microsoft

台北市

Supply Chain Operations Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, One Drive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

Supply Chain Operations Management (SCOM) organization within CSCP manages Business Operations performance and supply of hardware for the data centers. Well-defined and executed sourcing and supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy supply chain professional to help build create sustainable advantage through supply chain.

The role of Supply Chain Manager will help develop and manage processes and capabilities that enable the supply chain operations team to meet the financial goals, increase delivery time and reduce cycle time.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

In this role, you will be an individual contributor responsible for enhancing tier-2 material supportability management, inventory data validation and strategies across the Supply Chain Operations (SCOM) function of Microsoft’s Azure Cloud.

Work with internal partners on ensuring tier-2 material inventory supply for server hardware across the Systems Integration (SI) Partners
Program management of tier-2 key commodity transition plan and align with internal teams and SI partners on the NPI, multiple sources, EOL plan, etc.
Development of tier-2 material supply metrics with tier-2 material management teams, including server, networking, storage, etc. to ensure sufficient warehouse replenishment
Drive continuous performance and process improvements, including development of tools
Manage and communicate tradeoffs between internal teams and our suppliers to meet the business needs within MSFT
Responsible for managing continuous improvements and process initiatives in parallel to day-to-day business operations.

Qualifications

Required Qualifications:

Bachelor's degree in Ops/Industrial /Manufacturing Engineering, Business, or related technology degree.
7+ years technology-related supply chain, operations, supplier management, sourcing and manufacturing, or related experience.
Expert Level in the use of MRP, Excel, Power Point, PBI, etc.

Preferred Qualifications:

5 years working experience in Operations Supply Planning
Minimum of 7+ years’ experience in electronics, telecommunications, and/or information technologies in a supply chain supporting of hardware or software
Experience in project or program management with proven track record of successfully setting up and executing supply chain operational processes
Extensive experience in leading cross functional internal and external global teams for supply chain operations
Cloud / high tech supply chain experience is a plus
Knowledge supply planning disciplines and best practices
Experience with supply chain analytics and modeling techniques
Excellent communication and organizational skills with the ability to synthesize and report out both verbally and in writing
Strong influencing skills and ability to build strong relationships across multiple layers in the organization
Distinctive analytical and problem-solving skills with the ability to implement and drive continuous improvement actions to gain efficiencies in a matrix environment
Proven capabilities in operating in a growing, fast-paced, results-oriented environment
Experience with SAP IBP Supply Planning or similar supply planning tools such as Kinaxis, SAP-IBP, Oracle Cloud Planning, etc. is desirable.
Proficient with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

#CSCPJOBS

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.