Trainee Agent

October 19, 2024

FULL TIME

Duties and Responsibilities

Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.
Identifies, advises and assists in correcting contraventions to the collective agreement.
Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.
Ensure that the member’s general awareness of the collective agreements is increased within assigned establishments / areas.
Enforcement of the collective agreement by way of prescribed legal processes.
Manages and schedules appointments with establishments in the assigned zones / areas.
Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

Knowledge/Experience/Skills/Requirements

Above average verbal and written communication and listening skills
Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
Must have good decision making and problem-solving skills
Must have good analytical skills with attention to detail
Strong persuasion skills.
Report writing skills.
Good administration skills
Good organizational and planning skills

Qualifications

An appropriate Grade 12 certificate and/or equivalent academic qualification.
Related Labour relations qualification
2 years solid sales experience (motor industry advantageous)
At least 2 years solid experience with Labour Relations
1 year experience of the Bargaining Council Agreements.
The ability to communicate in English is essential and be able to handle own correspondence.
In possession of a current valid driver’s license and have 2 years driving experience.
Successful completion of the Agents’ Examination, Parts I & II will be an advantage
Computer literacy (Word & Excel)
Technical experience/knowledge in motor engineering and/or motor vehicle repairs advantageous