October 15, 2024

DHL

Cape Town

FULL TIME

Logistics Coordinator

Job Purpose

Support to develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies

Typical Business Titles

Import/Export Analyst

Differentiator

Apply practical knowledge of job area typically obtained through advanced education and work experience

Work independently with general supervision

Problems faced are difficult but typically not complex

Key Tasks

Support administration of import/ export plans and processes to optimize service and performance

Execute transactional operational activities related to import/ export in adherence to regulations and internal procedures

Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations

Calculate duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations

Process, handle, distribute and archive all required import/ export documents

Verify invoices and shipping documents to enhance accordance with federal regulations

Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations

Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations

Perform IT systems related tasks to provide updated information on shipment

Work with internal functions such as customer service, product, sales, etc.

Coordinate with overseas office to check and verify shipment information

Identify and resolve recurring issues, and suggest modifications for import/ export work methods focusing on increasing effectiveness and efficiency

May provide functional guidance, advice or training to less experienced positions

Stakeholders

May influence others within the job area through explanation of facts, policies and practices

Support and interact primarily with colleagues of own function

Build relationships and understand customer and key stakeholders interests and concerns

Address task-related issues appropriately to maintain work relationships

Management Responsibility

Individual contributor without direct responsibility for leading others

Skills

Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications & Key Requirements

Education Level

Bachelor’s Degree or equivalent experience/qualification

Experience Level

more than 2 years