October 18, 2024

PwC

Bloemfontein

FULL TIME

Junior HCBP

Management Level
Senior Associate
Job Description & Summary
A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at Pw C by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our team helps bridge the relationship between leadership and employees at Pw C through Human Resources solutions. You’ll handle issues on operation management, strategic partnership, employee relations and emergency responding.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at Pw C needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the Pw C Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Pw C Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.
Delegate to others to provide stretch opportunities, coaching them to deliver results.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Use a broad range of tools and techniques to extract insights from current industry or sector trends.
Review your work and that of others for quality, accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
Use straightforward communication, in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm's code of ethics and business conduct.

Job Profile

Responsibilities

Onboarding

Delivers the onboarding experience as designed by Co E
Ensures new joiner requirements e.g assign coach, assign buddy, attendance at on-boarding is completed
Responds to operations, and inspect trends related feedback from new joiner surveys
Provides feedback and input to Co E on improvements required
Point of contact for new joiners, post recruitment

Retention

Take the lead on the operational requirements for LOS related retention programs (snrs days, interview cycles for retention)

Performance & Salary reviews

Work with Lo S HCBP to prepare for LOS career round table (moderation) meetings
May facilitate some CRT discussions/ record keeping
Ensures transactional staff receive accurate data for increase processing
Provide refresher training/updates to partners/managers on performance coaching (eg. Snapshot, CRT, Pi P)
Provide guidance for Poor performer discussions and ensure Workday is updated accordingly (ensure performance improvement plans are in place)

Team Leaders Support

Upskill new Team Leaders (e.g. systems, processes, compliance)
Provide guidance to Team Leader through various HC activities.
Monitor client team wellbeing and partner with HCBP lead to design and implement initiatives to increase work satisfaction resulting in increased revenue (pulse survey)
Provide HC data analytics to the Team leader to support decisions
Provide HC policy guidance

Staff terminations

Review exit interview survey outcomes, identify trends and collaborate with Lo S HCBP to formulate solutions
Conduct exit interviews

IR, Disciplinary & grievance

Direct all matters to operations IR for review
Participate in investigations where required
Sit in as HC representative on hearings
Take responsibility for post-hearing activities
Ensure the IR Database is updated accordingly

Exam Results

Assist with qualifying exam results for relevant Lo S –ie. preparation, processing, communications, post results activities
Monitor qualifications status of staff studying and check accuracy of information.

Ad-hoc Activities

Participate on and take the lead on assigned annual activities such as GPS, Values, Leave reviews
Act as trusted advisor on policy, leave and staff matters
Act as ambassador on HC Imperatives (eg. Workday, Values, Pw C Professional)

Diversity

Focus on activities in line with the Transformation Strategy.
Support the business in achieving the outcomes indicated in the Employment Equity Plan.
Work with business on attracting and retaining diverse talent; ie.e License to Lead, promotion processes etc.

Strategy

Drive the achievement of the LOS annual strategy as well as the HC Africa strategy taking into account leadership priorities and future business needs
Support business and HCBP’s to deliver talent interventions (talent identification, development, coaching, motivation, and ultimate retention) against business needs and the goal of transformation
Strategic Workforce Planning implementation and monitoring

Minimum Qualification

Relevant HC Degree/Diploma
HC certification with in-country professional board (preferable)

Experience

3 years

Key Knowledge & Skills

Sound understanding of key HC activities & employee life-cycle
Understanding of policies & employment law
Good team-working ability and mind-set
Good attention to detail
Time-management capabilities and ability to provide fast turn-around without compromising quality
Consultation skills
Investigative skills
Good communication skills – verbal & written
Ability to operate as all-rounder
A good understanding of how people experience change
Innovative
Process thinker
Excellent verbal and written skills and able to work across all management levels
Strategic problem solver
Good project management skills
Agile in working style
Resilient

Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
October 22, 2024

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