October 1, 2024

HotelJobs.co.za

FULL TIME

General Manager - Bela Bela

Timeshare Lodge close to Bela Bela is looking for an experienced and dynamic General Manager to lead Operations. This position requires a dedicated professional with a passion for hospitality and a proven track record in managing a variety of lodge operations. As the General Manager, you will be responsible for overseeing all aspects of the operations with a hands-on approach and ensuring the highest standards of quality and service are maintained.
You will lead a dedicated team and work closely with various departments to drive revenue, manage expenses, and enhance guest satisfaction. Your exceptional leadership skills, business acumen, and customer-focused approach will be crucial in achieving our goals and maintaining its reputation as a premier destination.

Oversee and manage all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet and Food & Beverage.
Ensure financial health by managing yearly budgets and preparing weekly and monthly reports for the Board as well as short-, medium- and long-term planning of all functional departments, including capital expenditure.
Overseeing monthly and yearly financials.
Lead and execute building projects, ensuring compliance with health and safety regulations and Reserve Rules.
Manage general compliance and HR functions, including training, yearly performance reviews, staff development and wage negotiations.
Provide strong leadership, fostering a team-oriented environment.
Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies.
Handle operations management, property management, and insurance compliance.
Drive marketing and sales initiatives to enhance lodge visibility and occupancy.
POPI, EE and Health & Safety Compliance.

Requirements:

Grade 12
Formal qualification
At least 5 - 7 years relevant experience
Relevant qualification in health and safety, hospitality management, or a related field.
Extensive experience in operations management, with a focus on property and insurance compliance.
Strong network connections within the industry, particularly with points clubs and exchange companies.
Excellent problem-solving skills and a proactive approach to challenges.
Proven track record with contactable references.
Previous experience in wage negotiations and HR management.
Strong leadership skills with the ability to work collaboratively as a team player.