General Manager

September 12, 2024

HotelJobs.co.za

FULL TIME

Our client is seeking an experienced and dynamic General Manager to lead their 5 star game lodge in Limpopo. This live-in role requires a dedicated professional with a passion for luxury hospitality and a proven track record in managing lodge operations. The ideal candidate will oversee all lodge activities, ensuring the highest standards of quality and service, while driving revenue and enhancing guest satisfaction.
Key Responsibilities:

Operational Management: Oversee all lodge operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.
Financial Oversight: Manage yearly budgets, prepare weekly and monthly financial reports for the Board, and handle short-, medium-, and long-term planning, including capital expenditure.
Compliance and Safety: Lead building projects, ensure compliance with health and safety regulations and Reserve Rules, and manage property and insurance compliance.
HR and Staff Management: Oversee general HR functions, including training, performance reviews, staff development, and wage negotiations.
Guest Relations: Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies to enhance guest satisfaction.
Marketing and Sales: Drive marketing initiatives to increase lodge visibility and occupancy.
Compliance: Ensure adherence to POPI, EE, and Health & Safety regulations.

Requirements:

Qualifications: Relevant qualification in health and safety, hospitality management, or a related field.
Experience: Extensive experience in operations management, particularly with property and insurance compliance.
Industry Connections: Strong network within the industry, especially with points clubs and exchange companies.
Skills: Excellent problem-solving skills, proactive approach, and proven track record with contactable references.
HR Management: Previous experience in wage negotiations and HR management.
Leadership: Strong leadership skills with the ability to work collaboratively as a team player.