Job Opportunities in South Africa
October 15, 2024
FirstRand
Johannesburg
FULL TIME
Fraud Administrator
Job Description
Hello Future Fraud Administrator
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Execute activities for arbitration of cases by preparing required information, which includes controlled sharing of customer information between banks, engaging with various stakeholders to validate any transactions.
- Recording and/or monitoring of fraud cases in internal and external databases.
- Accurate processing of charge backs in line with applicable codes which comply with the appropriate payment system (e.g. Visa and Master Card) rules.
- Actively participate in key internal forums and share information and insights with colleagues across the Bank.
- Timely, accurate checking and comprehensive compilation and supply of fraud related documentation in the required format to support efforts in addressing identified fraud events.
- Timely and accurate recording and checking of fraud related information to disseminate to relevant stakeholders.
- Execute fraud administration duties in line with required rules, processes and using available systems.
- Ensure that activities are executed in a timely manner and accuracy.
- Administer merchant rewards after careful investigation of method applied in recovering the card.
- Contribute to the reduction in operational losses by providing efficient administrative support to the fraud team.
- Manage personal development to increase own skills and competencies.
- Execute recovery activities in line with applicable standards and laws to maximize recoveries for the Bank.
- Compile and communicate accurate and timely reports on fraud according to area of focus.
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions.
You will be an ideal candidate if you:
- Must have at least 2 years of visa experience or knowledge.
- Must have recon finance experience.
- Minimum Qualification – Finance/ Business Admin degree required
- Experience – Fraud Prevention and Mitigation
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where iniative is taken and owned end to end
We can be a match if you are:
- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment
Apply now if you are interested in taking the next step. We look forward to engaging with you!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
22/10/24
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Latest Job Opportunities
October 20, 2024
EY
Associate / Senior Associate IT Audit: Johannesburg & Cape Town
Cape Town
View Details
Similar Jobs
October 17, 2024
Financial Intelligence Centre (FIC)
Project Administrator: Projects
Pretoria
OTHER
View DetailsNew Jobs from This Company
October 18, 2024
FirstRand
External Sales and Service Advisor Lead OBR
Cape Town
FULL TIME
View Details
October 17, 2024
FirstRand
Deal Maker (Employee Benefits. Group retirement and risk schemes)
Pietermaritzburg
FULL TIME
View Details