Job Opportunities in South Africa
October 1, 2024
HotelJobs.co.za
Thohoyandou
FULL TIME
Food & Beverage Team Leader / Supervisor
We are looking for a vibrant, energetic, and customer-focused Food & Beverage Team Leader to join our dynamic team. If you are passionate about delivering outstanding dining experiences and have a strong leadership presence, we invite you to apply!
Key Responsibilities:
Key Responsibilities:
- Ensure the highest standards of food presentation for both à la carte orders and buffets.
- Greet and welcome guests warmly, ensuring they are promptly seated and attended to.
- Ensure accurate and timely order-taking, with special attention to VIP guests.
- Maintain a keen awareness of the overall service experience in the restaurant, following up with every table.
- Handle guest complaints with professionalism and care, ensuring guest satisfaction.
- Supervise guest bill settlements to ensure accuracy.
- Regularly inspect the restaurant for any maintenance needs and submit requisitions.
- Oversee the daily mise-en-place setup to ensure smooth operations.
- Maintain cleanliness standards in the restaurant, both inside and outside, and ensure staff are presentable.
- Manage reservations in line with the Reservations policy, confirming all bookings.
- Ensure the restaurant and staff are fully prepared for service at the agreed times.
- Train and mentor junior staff on the job to enhance service delivery.
- Matric (Grade 12) is essential.
- Strong written and verbal communication skills.
- Proven knowledge of food and beverage operations.
- At least 1-2 years of experience in a similar role.
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