October 14, 2024

HotelJobs.co.za

Somerset West

FULL TIME

Executive Housekeeper - Somerset West

5* Country Retreat in the Somerset West area is looking for a passionate Executive Housekeeper to curate luxurious spaces and deliver an exceptional guest experience. We are seeking an innovative, detail-oriented candidate to lead the Housekeeping Team.
This pivotal role is essential to maintaining the high standards of elegance and sophistication that our discerning guests expect.
You will be the driving force behind the impeccable presentation of guest rooms and public spaces. Working closely with our Hospitality Manager, and all teams, you will curate an environment of understated luxury, ensuring that every detail aligns with the retreat’s ethos. Your leadership will inspire and guide the Housekeeping Team to effortlessly maintain the highest quality standards.
Responsibilities:

Maintain immaculate guest rooms and public spaces, ensuring they reflect the retreat’s luxury ethos.
Lead, coach, and develop the housekeeping team to consistently achieve 5-star service standards.
Collaborate with design and maintenance teams to enhance the aesthetic appeal of all spaces.
Oversee daily operations, ensuring smooth coordination with the Front Office and efficient room readiness.
Continuously monitor and improve housekeeping procedures to ensure exceptional guest satisfaction.
Manage the housekeeping budget, implement cost-saving measures, and ensure sustainable operations.

Requirements:

We are seeking a candidate who is both creative and meticulous, with a passion for Luxury Hospitality.
The ideal applicant will be a natural leader with a keen eye for detail and the ability to inspire a high-performance team.
You must be able to work seamlessly across departments, ensuring that every aspect of the guest experience is thoughtfully curated and perfectly executed.
Proven experience in a leadership role within housekeeping, hospitality, or a similar luxury environment.
A strong understanding of 5-star and Preferred Hotels standards.
Exceptional attention to detail with a flair for interior aesthetics.
Outstanding communication and leadership skills.
A track record of managing budgets and controlling costs without compromising quality.
A passion for creating unforgettable guest experiences.

What We Offer:

A competitive CTC and benefits package.
Opportunities for professional development within a world-class luxury setting.
The chance to be part of a renowned property where attention to detail and guest satisfaction are paramount.