Executive Housekeeper

October 14, 2024

Hoedspruit

FULL TIME

5* Lodge close to Hoedspruit is looking for an Executive Housekeeper.
Responsibilities include:

Maintain high standards of cleanliness and attention to detail in guest accommodation
Maintain high standard of cleanliness and attention to detail in all guest areas
Ensure that maintenance service requirements are recorded and reported immediately
To supervise and control the laundry operation in accordance with established methods
Control housekeeping expenditure
Purchasing and price control to enable stock counts to be calculated at current prices
Monitor stock control systems of personal bars in guest’s rooms, linen, guest’s amenities and cleaning materials
Monthly stocktake of personal bars in guest’s rooms, housekeeping consumables and linen
Price updates, GRV’s and Budget control
Management of the Housekeeping Team.
Assisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections
Hosting of Guest

Requirements:

Minimum 2 -3 years Housekeeping Management experience in a 5* boutique operation or Big 5 reserve with in a similar lodge environment
Budget & Stock Control Experience
Room Division or Front of House Experience
Hospitality and Service training experience
Computer literate
Literacy and Numeracy skills
Fluent in English (speak, read and write);
Excellent literacy skills (writing of emails, viewing web pages;
Strong People skills
Strong guest focus to ensure guest expectations are exceeded
Flexibility – adapt successfully to changing situations and environments
Attention to detail
Proactive person with well-developed concept of the importance of providing a world-class guest experience