Kendrick Recruitment is Currently Seeking a Duty Manager for a Luxury Wine Estate in Franschhoek! Are you ready to lead at one of most prestigious wine estates? We’re searching for an experienced and dynamic Duty Manager to oversee day-to-day operations and ensure our guests enjoy a 5-star experience from arrival to departure. If you thrive in a high-end, fast-paced environment and have a passion for hospitality, this is your moment to shine! What You’ll Be Managing:
Overseeing daily operations to ensure everything runs smoothly.
Creating unforgettable guest experiences, from check-in to check-out.
Resolving guest queries and handling feedback with professionalism.
Managing staff, coordinating shifts, and keeping the team motivated.
Upholding top-notch service standards across all departments.
Assisting with front-of-house duties as needed.
What You’ll Bring to the Estate:
Previous experience as a Duty Manager or in a similar role within a luxury setting.
A passion for delivering exceptional guest service and a keen eye for detail.
Strong communication and leadership skills; you're a team player and a problem-solver.
Flexibility to work varied hours and thrive in a busy estate environment.
Ability to stay cool under pressure while maintaining a positive attitude.
If you're ready to be a key player in crafting extraordinary guest experiences in the heart of the Cape Winelands, we’d love to hear from you! Please note: Due to high volumes of applications received, should you not receive correspondence from us within 7 working days of submitting your application, please consider your application for this position as unsuccessful. You are welcome to apply for any other positions that we may advertise in the future.