Job Opportunities in South Africa
October 16, 2024
Standard Bank Group
Hermanus
FULL TIME
Consultant, Cash (Level 2)
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
Additional Information
Behavioral Competencies:
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
- National Certificate in Banking (NQF5 FAIS recognised qualification)
-
3-4 years branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign
exchange; bulk cash and ATMs. - Familiar with the legal aspects regarding cheques and cash handling.
- Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Following Procedures
- Managing Tasks
- Producing Output & Providing Insights
- Understanding People
- Upholding Standards
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
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