To ensure daily, weekly, and monthly reporting is completed in a timely and accurate fashion, and customer queries are attended to effectively and timeously Requirement:
Grade 12 with Accounting
3 years’ work related experience or Bookkeeping Certificate
Working knowledge of MS Office (Advanced Excel)
Working knowledge of SAP
Strong analytical skills
Strong attention to detail
Ability to handle pressure (deadline driven)
Efficient customer liaison
Banking
Monthly reconciliation of bank balance between General Ledger and bank statement
Clearing Accounts
Reconcile and balance all clearing accounts daily Clearing correspondence done minimum twice weekly per store Resolve un-reconciled differences
Reporting
Weekly Exception reporting on all areas of responsibility
General Ledger
Prepare Sundry Accruals Ensure Sundry Accruals balances to General Ledger with supporting documentation Prepare journals for approval by Financial Accountant
Monthly/yearly GL debtor’s recons
Reconciliation of debtor’s ledgers between all Accounting and POS systems Preparation of various sections for pre-release file- Bulks write -offs, Specials
Bulk Refunds Administration
Daily follow-up on all outstanding bulk refunds Daily preparation and submission of all complete refunds Weekly report on outstanding bulk refund requests
Bulk Re-instatements Administration
Daily follow-up on all outstanding bulk re-instatements Daily preparation and submission of all complete re-instatement requests
Document Warehouse Archiving
Managing relationship with document warehouse All index sheets & boxes marked in such a way that any other person will be able to determine where information is kept if need be
Customer Service
Regular contact with your internal customers Demonstrate courtesy and effectiveness when dealing with customers
Drive for results
Achieves set targets and completes work accurately and at the required standard
Delivers best practice quality/ standards as established in the company
Makes an effort to follow through on commitments
Solve Problems
Identifies problems and seeks root cause
Resolves problems and escalates issues accordingly
using relevant information available in own department and operational work environment to resolve problems
Make Decisions
Makes decisions within framework of company policies and within set timelines
Makes decisions giving due consideration to consequences of the decision made in area of responsibility
Implements decisions made in line with agreed processes and policies
Plan
Plans within framework of operationally/department policies and procedures
Handle Pressure
Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations
Calms others who are expressing frustration or anger "
Assert Authority
Gets one’s point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
Collaborate
Recognises conflict among team members and deal with it effectively
Identifies and improves communication to bring conflict within the team into the open and facilitate resolution
Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding
Communicate
Assesses the needs of audience in order to deliver appropriate message and content
Applies communication strategies to ensure inputs from role players are discussed and acted upon
Actively shares information and ideas, and encourages others to share their views and concerns