Assistant Store Manager

October 17, 2024

The Lot Collective

Cape Town

FULL TIME

Job Title: Assistant Manager – The Lot Collective Boutique, Sea Point
Location: Sea Point, Cape Town
About Us:
Nestled in the heart of Sea Point, our boutique is a haven of elegance and personal style. We offer a curated selection of fashion-forward pieces that cater to the discerning customer who values quality, sophistication, and individualized service. We pride ourselves on creating an inviting atmosphere where shopping is not just a transaction but an experience.
Position Overview:
We are looking for a dynamic and motivated Assistant Manager to join our team and play a key role in the daily operations of our boutique. The ideal candidate will have a passion for fashion, excellent leadership skills, and a dedication to providing exceptional customer service. As the Assistant Manager, you will support the Boutique Manager in driving sales, managing staff, and maintaining the boutique’s chic ambiance.
Key Responsibilities:

Customer Service Excellence: Provide personalized and attentive service to each customer, ensuring an unforgettable shopping experience. Build lasting relationships with clients and nurture our loyal customer base.
Sales and Visual Merchandising: Assist in achieving and exceeding boutique sales targets. Implement effective merchandising strategies that showcase our collection, ensure the store layout is fresh, and create an inviting shopping atmosphere.
Team Leadership: Inspire, train, and motivate the team. Ensure high standards of customer care and foster a positive, collaborative working environment. Step in to lead the team in the manager’s absence.
Operational Support: Oversee the day-to-day operations, including inventory management, stock replenishment, and maintaining boutique standards. Assist in ensuring smooth cashier and administrative processes.
Fashion Expertise: Stay up-to-date with the latest trends and product knowledge. Act as a style consultant for customers and a source of inspiration for the team.
Problem Solving: Resolve any customer or staff issues with professionalism and a focus on positive outcomes.

Qualifications & Experience:

Previous retail or fashion management experience, preferably in a boutique environment.
Proven track record in sales, customer service, and team leadership.
Strong communication and organizational skills.
Passionate about fashion and personal styling.
Ability to work in a fast-paced, dynamic environment.
A natural leader who can motivate and drive results.

What We Offer:

Competitive salary with commission-based incentives.
Opportunity to grow within the business and take on greater responsibility.
A stylish, creative, and supportive work environment.
Employee discounts and perks.

If you’re looking for a role where you can combine your passion for fashion with leadership, we’d love to hear from you!
How to Apply:
Please submit your CV, a photograph of yourself and a brief cover letter detailing your experience and why you're the perfect fit for our team. We look forward to welcoming a new leader to our boutique family!
Job Type: Full-time
Pay: R8 000,00 - R10 000,00 per month
Experience: