Job Opportunities in Singapore
September 18, 2024
ALPHAEUS PTE. LTD.
OTHER & CONTRACT
Service Desk Engineer
Service Desk (IT Helpdesk) Engineer
Responsibilities:
· Provides off-site support to end-users (from healthcare environment) with good customer satisfaction
· Be available to take calls
· Provide first level support to troubleshoot and solve technical problems
· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight
· Prompt response to queries via voicemail / email / fax
· Accurate assessment/ resolution of problems
· Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
· Coordination for employee user account administration, activation, changes, and terminations
· Receive and answer all users' IT service request calls
Work Location: Changi Business Park (Expo Mrt)
Salary range: Max $2400 + $150/month (OEA - subject to work performance)
Working Hours Details: 5.5Days, Normal office hours (Either 8AM-5PM/9AM-6PM, or as per assigned by client)
Job Types: Permanent, Contract
Contract length: 12 months
Pay: $2,200.00 - $2,600.00 per month
Responsibilities:
· Provides off-site support to end-users (from healthcare environment) with good customer satisfaction
· Be available to take calls
· Provide first level support to troubleshoot and solve technical problems
· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight
· Prompt response to queries via voicemail / email / fax
· Accurate assessment/ resolution of problems
· Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
· Coordination for employee user account administration, activation, changes, and terminations
· Receive and answer all users' IT service request calls
Work Location: Changi Business Park (Expo Mrt)
Salary range: Max $2400 + $150/month (OEA - subject to work performance)
Working Hours Details: 5.5Days, Normal office hours (Either 8AM-5PM/9AM-6PM, or as per assigned by client)
Job Types: Permanent, Contract
Contract length: 12 months
Pay: $2,200.00 - $2,600.00 per month
We regret to inform you that this job opportunity is no longer available
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