Job Opportunities in Romania


October 18, 2024

Capgemini

Iasi

OTHER


Reward to Pay Senior Process Associate with English

Short Description
Deliver high quality, professional and proactive service to the client, within agreed SLAs.
Qualifications
  • Knowledge for workforce administration, Benefits administration, Rewards and compensation administration
  • English fluency - minimum B2 level
  • Experience in HR domain: at least 6 months
  • Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution
  • Handle client communication and client Reporting
  • Excellent job organization and time management skills
  • Attention to details and very good analytical skills
  • Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members.
Job Responsibilities
  • Respond to client’s queries & escalations accurately (via phone, live chat, email and case management system)
  • Process, maintain & administer HR transactions & provide support (e.g. Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
  • Provide clarification of HR policies and procedures
  • Resolving errors, escalations and issues on time
  • Develop process excellence in Operation activities
  • Ensuring quality and timeliness of work
  • Focused, diligent, high on quality and timeliness are the basic requirements for the role
  • Exhibit strong problem-solving and business acumen skills.

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