Head of Workforce Management & Business Intelligence

October 15, 2024

Wibit Consulting & Services (WibitCS)

București

In collaboration we are working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management & BI for their brand new offices in Bucharest.

Location: Bucharest, Romania

Work model: on-site
Employment type: Full-time
Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Develop and implement workforce management strategies, policies, and procedures to meet business objectives
Forecast staffing needs to ensure operational demands are met with the right talent
Manage scheduling processes using tools like UKG – Virtual Roster, Pit Manager, and Turnstiles software
Monitor workforce data, identify trends, and recommend improvements in staffing and shift patterns
Collaborate with internal departments to align workforce management with business goals
Lead, coach, and motivate workforce management and business intelligence teams
Provide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior management
Manage the workforce management budget efficiently
Drive continuous improvement and best practices across workforce management processes
Develop and implement training programs for the workforce management team
Build productive relationships with senior leaders and external partners
Ensure compliance with company policies and standards and report any violations.

REQUIREMENTS:

Minimum of 3 years of experience in same / similar role
Proficiency in English (written and verbal). Knowledge of Romanian will be considered as an advantage
Bachelor’s Degree preferred or equivalent experience in a relevant field
Advanced skills in Microsoft Office tools (Excel, Word, Power Point, Outlook)
Proven leadership experience managing high-performing teams
Strong decision-making and interpersonal skills
Familiarity with Romanian Labor law
Experience in i Gaming or Live Casino is a plus but not required.

BENEFITS:

Excellent remuneration package based on experience, skills, and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach your full potential
Comprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, welness subscription card, and a quarterly bonus
Career development opportunities with continuous growth and improvement within a leading international tech company
Comprehensive training following high industry standards
Friendly and supportive work environment
Exceptional growth opportunities within an international company
And many more!