Job Opportunities in Qatar

Purpose of the Job

Job Description

• Provide comprehensive sea freight solutions to clients, meticulously addressing their specific requirements to ensure maximum satisfaction.
• Cultivate and nurture strong relationships with clients in the sea freight sector, fostering loyalty and long-term retention.
• Efficiently assist clients in resolving any claims, payment issues, or pending shipments related to sea freight, ensuring prompt and effective solutions.
• Oversee the entire lifecycle of sea freight shipments, meticulously managing the process from booking to delivery to ensure timely and efficient execution.
• Provide invaluable support to the sales team by delivering accurate quotes and actively pursuing new business opportunities within the sea freight domain.
• Collaborate closely with internal stakeholders to effectively coordinate sea freight logistics and optimize operational efficiency.
• Skillfully negotiate competitive rates with carriers, agents, and offices to secure the most favorable pricing for clients in sea transportation.
• Exceed overall freight targets for assigned customers through proactive management and the implementation of strategic initiatives tailored to the sea freight industry.
• Promptly report any operational failures to line management and keep clients informed of any delays or issues impacting their sea freight shipments.
• Diligently monitor profit and loss (P&L) metrics and effectively manage job invoicing within the sea freight realm.
• Manage sea freight inquiries with precision, preparing quotations and coordinating seamlessly with both local and international clients.
• Drive a culture of continuous improvement in on-time delivery performance for serviced sea freight trade lanes.
• Ensure the accurate adoption of Cargo Wise and maintain the utmost integrity in milestone status updates pertaining to sea freight operations.
• Expertly cultivate and manage relationships with sea freight customers at the station level to enhance negotiating power and secure competitive rates.
• Collaborate seamlessly with the regional pricing desk, providing necessary support for requests for quotations (RFQs), projects, and tenders within the sea freight domain as required.

Job Responsibilities - Experience and Education

• Bachelor’s degree in business administration or a related field.
• 3-4 years of relevant experience in the sea freight forwarding industry, demonstrating a strong understanding of global trade lanes, shipping lines, and sea freight solutions.
• Proven track record in customer service and managing key business clients, along with adept negotiation skills in dealing with shipping lines.
• Familiarity with Cargo Wise is preferred.
• Proficiency in Microsoft Office applications, including Word, Excel, and Power Point.
• Excellent written communication skills, particularly in crafting professional emails.

Leadership Behaviors

Skills