WE WILL REJECT YOUR APPLICATION IF YOU DO NOT ANSWER THE QUESTIONS FULLY About the role Property Oryx offers real estate marketing services to real estate agencies and developers in Qatar. The primary role of an Account Manager is to support these clients in their usage of the Property Oryx platform. The secondary role is to encourage new clients to join the platform. Core Account Management responsibilities Responsibilities of an Account Manager depend on the status of the user’s account. All accounts
Ensure that the CRM system is kept up-to-date
Set up and maintain a channel of communication with the client
Support the client with training of the platform where required
Answer any questions / requests
Propose a premium marketing package based on a full understanding of what would be beneficial for the client
Meet with the client where necessary
Accounts with premium marketing As per “All accounts”, with the following additional responsibilities:
Review the account on a regular basis and collect feedback
Respond to package requests and assist with payments
Provide detailed feedback to the client on how to best use their premium marketing package
Set up and manage enhanced lead tracking functionality
Other Account Management responsibilities There are some responsibilities shared between all Account Managers which you will be expected to contribute to. These are as follows:
Responding to new registrations and ensuring the registration process is followed
Responding to enquiries received through email to any Property Oryx accounts that you have access to
Responding to enquiries received through the main Property Oryx Whats App account
Answering any phone calls received on the landline
Sales responsibilities In addition to the responsibilities outlined above, an Account Manager is expected to perform some sales responsibilities. These are outlined below:
Identify agencies and developers who would benefit from marketing services offered by Property Oryx that are not currently using Property Oryx
Prioritise those agencies and developers according to instructions from management
Reach out to the identified agencies and developers, in order of priority, at regular intervals using industry standard sales procedures
About you Essential
A resident of Qatar with a valid residency permit
Fluent in Modern Standard Arabic and English, with excellent literacy skills
Excellent communication skills, both verbal and written
Highly computer literate – adept at Word and Excel with solid experience in using CRM tools
Strong interpersonal, teamwork, and customer service skills
Exceptional customer service mindset, demonstrating patience in addressing diverse customer needs
Problem-solving skills to help resolve customer queries
Confidence in talking to key external decision makers
Good organisational skills and the ability to multitask, prioritize, and manage time effectively
Strong analytical skills for interpreting client data and proposing solutions to maximize ROI
Public speaking and presentation skills
Ability to adapt quickly to evolving business strategies and industry dynamics – a quick learner
Proven ability to navigate complex decision-making processes within client organizations
Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, etc
Assertive, influential, proactive and highly motivated with an ability to work independently where necessary
Highly desirable
Access to a car and have a driving licence
Own a laptop
A good understanding of the real estate industry in Qatar
Bachelor's degree in sales, business or marketing
Experience of account management and sales in a B2B Saa S / Subscription environment
Experience as a Telesales agent or any sales-related role
Proven track record of achieving sales targets
Excellent phone and cold calling skills
Flexibility to see clients in the evenings if they require it
Location & Hours
40 working hours per week, worked from Sunday to Thursday
Working hours are 9am to 5pm during probation, with flexibility around core hours granted after successful probation
3-month probation period
Working location is primarily at our office on the C Ring Road in New Salata, but some days you may be required to work at our location in The Pearl
Salary & benefits
Starting salary of 5000 QAR/month
National and public sector paid holidays
Additional 20 working days of your choice of paid holiday (subject to prior notice given)
How to apply
Applications will only be considered through Indeed. Please do not email or contact us directly.
Please provide a copy of your CV.
Job Types: Full-time, Permanent Pay: QAR5,000.00 per month Application Question(s):
Do you have a valid QID (Qatar residency permit)?
Have you understood that the salary for this position is 5000 QAR (Qatari Riyals) per month?
Tell us briefly in English why you feel you are a good fit for this job - Please DO NOT USE CHAT GPT OR AI FOR THIS QUESTION or we will ignore your application
How many years have you lived in Qatar?
Do you understand that this position is NOT an accountant/accountancy position and that it does NOT involve bookkeeping, data entry, profit/loss accounts and tax matters and that you should not be applying for this job if you want a job as an accountant?