Job Opportunities in Portugal

Warranty Team Lead Technician

Country/Region: PT

Location: Vila Nova de Cerveira, 16, PT, 7920-011

Req ID 68416 Vila Nova de Cerveira, Portugal

We are looking for a new colleague to strengthen our Quality SWS Team in Vila Nova, Portugal.

Main tasks / Competence / Responsibilities:

• Responsibility and authority to ensure all customer needs are considered.
• Manage commercial guarantee of customer: give support to main commercial activities of guarantees such us guarantee agreements, cost forecast, negotiation of technical factors and reports required by Finance.
• Technical management of customer guarantee: manage interfaces with customer including verification of received parts, non-conformities analysis, failures analysis, customer meetings developing and implementing correcting and/or preventive actions.
• Monitor and issue of reports: monitor customer guarantees developing, including communication of reports to all involved departments.

Required skills and experience / main competences:

• Engineering degree or similar.
• Fluent English level, other optional languages as a plus.
• Quality IT programs (QSYS, GWD).
• FMEA
• APQP
• Continuous improvement tools
• SPC
• Analysis and problem solving.
• Negotiation skills.
• Product and process audits.
• Risks analysis/RFMEA.

Be part of our ZF team as Warranty Team Lead Technician and apply now!
Contact
Elena Mallo