October 14, 2024

SkyeBiz

Lisboa

OTHER

Portugal - French Speaking Customer Services Advisor

Short Description
This is your opportunity to work for a global leader in customer experience services, employing over 300,000 people across 40 countries.

Bullet Points:

This role is based in Lisbon, Portugal, for French-speaking candidates.
Salary: 14930.00 Euros per annum
Do you love helping others? Do you love talking? Our client wants you

About the Role

The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.

Do you love helping others? Do you have a knack for turning challenging situations into positive experiences? Do you love talking? If you’re a natural communicator with a heart for service and problem-solving, we want you! We’re looking for multilingual customer-focused individuals to join a global force, respected and recognised for the paramount customer care they deliver year after year.

What You’ll Do:

Connect with customers through phone, email, and live chat to provide friendly, support.
Handle customer inquiries, troubleshoot and resolve queries with empathy, and efficiency.
Work closely with your colleagues to share knowledge, strategies, and insights to continuously improve service.

Salary and Benefits

Annual salary €14930
Food allowance working day €7.23
Health care
Start date 16th October
Relocation package Flight reimbursement and Accommodation provided
Shift pattern Monday to Friday 08:00 AM – 05:00 PM (2 days off: Saturday & Sunday)