HR 2030 Programme Administrator - 12-month interim role
Typical Accountabilities:
Provides administrative or secretarial services to the senior team, coordinating complex meetings and off-site events, diary arrangements and travel in line with AZ policy
Co-ordinates, collates and communicates information at the detailed level, possibly of a technical or statistical nature
Ensures the production of reports or analyses, to meet quality standards, and provides interpretation of data
Reconciles figures or information from various sources, ensuring completeness and accuracy, and follow-up on discrepancies
Carries out calculations, analyses or investigations to defined briefs to support the smooth functioning of the business area
Resolves complex customer queries and issues to meet customer and business requirements
Contacts customers on non-typical, sensitive or complex issues
Participates in establishing an understanding of (internal) customer requirements to ensure that planned activities and services meet needs, and in monitoring those services and activities to ensure requirements are fully met
Prioritises workload, and that of others as appropriate, to achieve personal and work unit targets
Organises, controls and delivers specific clerical/administrative activities and services under guidance from a supervisor/manager
Leads and motivates any assigned staff within defined parameters, ensuring they deliver their responsibilities effectively
Controls small projects under general guidance ensuring delivery of project outputs according to plan, reviewing and refining plans as necessary
May co-ordinate workflow management and mentors junior team members to ensure effective allocation of resources
Typical People Management Responsibility (direct / indirect reports):
Approximate number of people managed in total (all levels) - 0
What is the global remit? (how many countries will the role operate in?):
Education, Qualifications, Skills and Experience:
Essential: Prior Administrative experience; Ability to follow processes; Written and spoken communications; Specialist knowledge in relation to administrative/business support activities in the relevant area; Competent in the use of relevant office equipment and systems; Experience of a variety of software/systems; Can create and maintain systems for efficiency for both self and others; Customer Service Skills
Desirable: Relevant vocational qualifications or equivalent experience; Team management skills
Key Relationship to reach solutions:
Internal (to AZ or team): Internal Teams; Colleagues; Senior Managers; Other Department Managers
External (to AZ):
We regret to inform you that this job opportunity is no longer available