October 15, 2024

Klass Wagen

Porto

Car Rental Return Agent (M/F)

Location: Perafita, Porto (close to OPO Airport)

Schedule: Monday to Sunday (day and night) divided in 4 work shifts with 12 hours (2 hours break time) and 2 days off.
What we offer:

Salary up to 3000 euros gross (fix salary + meal card + performance bonuses);
Health insurance at discounted price;
A friendly team;
Managers that care about the well-fare of our employees and help them whenever we can both personally and professionally;
Potential for relocation or international experience;
Opportunities for professional growth and development.

Responsibilities:

Ensuring an impeccable customer service;
Taking over the rented vehicles from our customers;
Carefully completing the return contract;
Checking the state of the vehicle in order to identify potential damages;
Registering the damages and incurring the amounts from the customers;
Requesting a review from the customers regarding our services.

Requirements:

Minimum 1 year experience in customer service
Mandatory driving license (B category)
Proficiency in Portuguese and English
Hardworking, ambitious, extroverted, and integrity-driven personality
Excellent customer service skills, along with attention to detail
Strong communication, time management, teamwork, and computer skills

Why Klass Wagen?
Join us in shaping the future of Car Rentals!
A World of Opportunities: When you join Klass Wagen, you're not just an employee; you're a valued contributor to our vision of affordable, and reliable transportation for all. We offer an environment where your ideas are heard, your growth is nurtured, and your ambitions are supported.
Values That Drive Us: At the core of our success are values that guide every aspect of our business. Integrity is our compass, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually innovate and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that unite us as a team.
15 Years of Excellence: With a rich history spanning over a decade, we've fine-tuned our expertise and cultivated a reputation for exceptional service and unbeatable prices in Romania, Hungary, and Portugal.
Are you ready to steer your career toward excellence, integrity, and a brighter future in the car rental industry?
Together, we'll drive change and create a future where affordability meets quality. Join us today!