Job Opportunities in Poland
October 17, 2024
Accenture
Kraków
OTHER
Junior Collections Analyst with Italian
What will you do:
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Collecting due receivables according to procedures.
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Influencing customers, negotiating and building business relationships.
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Cooperating with internal departments (finance and sales teams).
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Handling emails & outgoing phone calls (external customers and internally to account managers).
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Accounts reconciliation and allocation of incoming payments.
What do we expect?
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Written and spoken fluency in Italian and English (min. B2 level is required).
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Excellent communication and negotiation skills.
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Experience in Customer Service/ Call Center/ O2C Collections, BPO or Shared Services will be an asset.
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Ability to work under time pressure.
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Flexibility.
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Knowledge of MS Excel and Google sheets is a plus.
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Ability to work from the office located in Cracow in the first 3 months. Hybrid mode is offered after.
What we can offer:
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Using foreign language and new technology solutions daily, cooperating with various global Clients.
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Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
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Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
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Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
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A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
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Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
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Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees.
When applying please enclose the below statement:
"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."
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